Return & Refund Policy — Donate Your Return

Last Updated: 2025-06-18

Donate Instead of Return

At {BRAND_NAME} ({URL}), we believe in reducing waste and giving back. Instead of shipping your unwanted item back to us, you can donate it to a charity of your choice and receive a full refund.

{BRAND_NAME} | {ADDRESS} | {EMAIL} | {PHONE}

How the Donate Program Works

1. Contact us at {EMAIL} with your order number within 30 days

2. Choose “Donate” as your return option

3. Donate the item to any registered charity in your area

4. Send us the donation receipt (photo or PDF)

5. We refund you in full — product price + any shipping costs

Benefits of Donating

You Get | The Planet Gets | We Get ———|—————–|——– Full refund (no shipping costs) | Less waste in landfills | Carbon offset credit Donation receipt (may be tax-deductible) | Reduced transportation emissions | Support for local communities Zero hassle — no packing or shipping | Items stay in use | Positive social impact Feel-good factor | Circular economy supported | Happier customers

Eligibility for Donate Option

  • Available for items in good, gently used condition
  • Items must be within 30 days of delivery
  • Cannot be combined with other return methods
  • Not available for intimate apparel or hygiene products
  • Donation must be made within 7 days of approval

Refund Amount When Donating

Item Condition | Refund Amount —————|————— New with tags | 100% of purchase price + shipping Gently used (worn 1-2 times) | 100% of purchase price (no shipping refund) Used but good condition | 80% of purchase price Damaged | Not eligible (use standard return instead)

Participating Charities

While you may donate to any registered charity, we recommend:

  • Goodwill — Accepted everywhere
  • The Salvation Army — Worldwide presence
  • Local shelters — Women’s, children’s, or homeless shelters
  • Red Cross — Global humanitarian aid

If you’re unsure where to donate, we can suggest a local option.

Verification

We accept:

  • Official donation receipts
  • Charity confirmation emails
  • Photos of the item at the donation center
  • Signed acknowledgment from charity staff

No receipt required for donations under $50 value.

{BRAND_NAME} | {ADDRESS} | {EMAIL} | {PHONE}

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